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Swipe file

Wording for flexible working requests

How to use this swipe file

Give this to managers in your training sessions or put it in your policy pack. Managers who know what to write reply on time and keep the process fair.

What is inside

Acknowledging the requestReply as soon as the request arrives.
Inviting the person to a meetingA meeting lets you ask questions and listen before you decide.
Offering a trial periodWhere you are not sure, a trial is often fairer than a flat refusal.
Refusing a requestAn employer may refuse only for one of the reasons set out in the law.
Handling an appealWhen to write. Within the deadline, so the person is not left waiting.

Three title ideas for your own version

Wording for flexible working requests
What to write when someone asks to change their hours
Copy and paste replies for managers

Where to promote it

Manager trainingyour client portallocal business groupsa link in your policy pack

Why give managers wording to copy?

Managers often reply late or in the corridor. Wording they can copy keeps the process fair and makes you the consultant who made it easy.

Make this swipe file your own

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